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Summary

The Data Center Operations Manager is responsible for overseeing the day-to-day operations and maintenance of the organisation’s mission-critical data centre facilities. This includes managing the data centre operations team, ensuring uptime and availability of all data centre systems and infrastructure, and collaborating cross-functionally to support the data centre needs of the business.

Key Responsibilities:

  • Manage and lead the data centre operations team, including technicians, contractors and vendors
  • Plan, direct and coordinate all activities related to operating and maintaining data centres, server rooms and associated infrastructure (power, cooling, fire suppression, etc.)
  • Monitor data centre performance, identify issues, and drive incident response/resolution
  • Ensure adherence to operational procedures, processes and service level agreements
  • Liaise with internal teams and external vendors for preventative maintenance, upgrades and expansions
  • Develop and manage operational budgets and forecasts for the data centre facilities
  • Establish policies and standards related to data centre operations and maintenance
  • Conduct audits and ensure compliance with industry regulations and security protocols
  • Implement improvements to increase efficiency, reliability and cost-effectiveness
  • Provide training to develop and upskill the operations team

Requirements:

  • Bachelor’s degree in Computer Science, Engineering, IT or related field
  • 7-10 years of hands-on data centre operations and infrastructure management experience
  • 3-5 years of experience managing and leading a technical operations team
  • Expert knowledge of data centre design, operations and infrastructure components
  • Proficiency with data centre monitoring, management and ticketing systems
  • Strong problem-solving, project management and decision-making abilities
  • Excellent communication, leadership and stakeholder management skills
  • Knowledge of data centre compliance regulations, standards and best practices
  • Professional data centre certification(s) preferred (CDCP, CDFOM, etc.)

This is a leadership role overseeing all aspects of highly available and redundant data centre operations. The ideal candidate will be a subject matter expert with proven experience managing a world-class data centre facility.

Job Category: Engineering Maintenance
Job Type: Full Time
Job Location: Singapore
Min. Qualification: Degree
Division: CFM

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