We are seeking skilled Data Center Technicians to join our team in supporting the daily operations and maintenance of our state-of-the-art data centre facilities. Reporting to the Data Center Operation Lead, you will play a hands-on role in monitoring systems, responding to alerts, and ensuring continuous uptime.
Responsibilities:
- Perform monitoring and management of data centre infrastructure, environment, and facilities
- Identify and respond to system alerts, escalating incidents as needed
- Conduct incident management and coordinate with vendors/contractors
- Assist with service desk operations and internal team liaisons
- Support disaster recovery planning and execution activities
- Maintain accurate documentation of building records, licences, permits etc.
- Adhere to operational procedures, processes and service level agreements
- Identify and report any operational gaps or issues
- Prepare data centre and service desk reports as required
Requirements:
- Diploma in Computer Science or related field
- Data Center certification (e.g. Certified Data Center Professional)
- Minimum 3 years of data centre operations/facilities monitoring experience
- Familiarity with CRAC, fire suppression, water detection, UPS systems
- Knowledge of service desk operations and incident management
- Basic understanding of mechanical/electrical/plumbing (MEP) systems
- Strong troubleshooting, analytical and problem-solving abilities
- Excellent communication and interpersonal skills
Join our dynamic team and utilise your technical expertise to maintain critical data centre infrastructure. Apply today!
