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Solutions Overview

Ties that Bind: The Story of Cyclect’s Strong Relationships with Customers, Employees, and Family

"Ties that Bind" highlights the strong relationships at the core of Cyclect, a leading provider of technical solutions, as featured in The Business Times.
Board of Directors

Singapore-based Cyclect, a leading provider of systems engineering, technical solutions, energy solutions, and program management services for the marine, military, manufacturing, and process industries, has been featured in The Business Times. Titled “Ties that Bind”, the article highlights the company’s long-standing relationships with customers, employees, and the family members who run the company.

Since its founding in 1943, Cyclect has maintained a strong commitment to building and nurturing strong relationships, both with its clients and employees. Today, the company has a staff of 400, a 75,000 sq ft main plant in Tuas, and oversees 70% of the service personnel located at clients’ facilities. Its expertise in mechanical and electrical engineering and its ability to provide one-stop solutions in terms of purchasing and installing products, along with its quality after-sales service, has helped it grow into a substantial business that spans Asia.

The current leadership team, consisting of CEO Melvin Tan, his brother Marcus, and cousin Tan Ee Wei, is the third generation of the Tan family to take the helm of the company. Growing up with the business, they have been exposed to its rich traditions and values, including an annual Chinese New Year gathering with clients, many of whom have long-term relationships with the company.

Cyclect has built a strong reputation for reliability and is one of Singapore’s top 50 SMEs, having won the Enterprise 50 Award in 2009. According to CEO Melvin Tan, the key to Cyclect’s success is its employees and its commitment to cultivating an “anchorage of trust” with its clients. The company values its employees’ expertise and implements a meritocratic system to reward those who contribute significantly to its success.

Cyclect actively encourages entrepreneurship within the company and rewards employees whose ideas are good. This approach, along with the company’s focus on niche markets that demand specialized skills, has led to its involvement in solar energy products and plans to venture into the electric vehicle industry in the next five years. CEO Melvin Tan believes in staying up-to-date with the latest business opportunities and discussing new ideas with his brother Marcus.

With new infrastructure and attractions in Singapore, Cyclect is confident that the company will continue to grow and stay ahead of its competitors in the coming years. The company has a presence in Singapore, Malaysia, the Philippines, Indonesia, Brunei, Japan, and China, and has served the military and marine communities since 1943. It is strategically positioned to provide a one-stop solution center to its clients, offering high-quality and reliable services to meet their needs.