Navigating the New Normal: 5 Lessons Learned From COVID-19 on Facilities Management

As we at Cyclect adapt to the new normal, we have gained numerous lessons learned From COVID-19. The pandemic has posed unprecedented challenges across industries, and facilities management has been no exception. In this article, we delve into five key insights that we have gleaned from the COVID-19 crisis, which have fundamentally reshaped our approach to facilities management:

1. Prioritizing Health and Safety: The pandemic has underscored the importance of prioritizing health and safety in facility management practices. Implementing robust cleaning and disinfection protocols, ensuring proper ventilation systems, and promoting hygiene practices are vital for safeguarding the well-being of occupants. Going forward, facilities managers must continue to prioritize these measures and stay updated with the latest health guidelines to maintain a safe environment.
2. Embracing Technology and Automation: COVID-19 has accelerated the adoption of technology and automation in facilities management. From touchless access control systems to remote monitoring and predictive maintenance, leveraging technology has become essential for ensuring operational efficiency and minimizing physical contact. Facilities managers should explore smart building solutions and invest in digitization to enhance agility and streamline operations.
3. Flexible Space Management: The pandemic has highlighted the need for flexible space management strategies. With remote work becoming more prevalent, organizations are reevaluating their office space requirements. Adaptable floor plans, hot-desking arrangements, and collaborative spaces that accommodate social distancing guidelines are now crucial considerations. Facilities managers should proactively work with stakeholders to optimize space utilization and create agile environments.
4. Enhanced Emergency Preparedness: One of the key lessons learned From COVID-19 is the importance of robust emergency preparedness plans. Facilities managers must review and update emergency protocols, including response plans for infectious disease outbreaks. This includes establishing clear communication channels, coordinating with local authorities and health agencies, and stockpiling essential supplies. Being prepared for future crises will help mitigate risks and minimize disruptions to facility operations.
5. Stakeholder Engagement and Communication: Clear and effective communication with stakeholders is paramount during a crisis. Facilities managers should establish robust communication channels to keep occupants, employees, and clients informed about safety protocols, operational changes, and any developments related to the pandemic. Regular updates through various mediums, such as email, signage, and digital platforms, will instill confidence and foster a sense of community within the facility.

The pandemic has been a catalyst for change in facilities management. As we move forward, the lessons learned From COVID-19 will shape the future of facility operations. Prioritizing health and safety, embracing technology, adopting flexible space management strategies, enhancing emergency preparedness, and establishing effective communication channels are key takeaways from COVID-19. 

By applying these lessons and partnering with Cyclect for integrated facilities management services, you can build resilient and adaptable spaces that meet the evolving needs of occupants and ensure the well-being of all stakeholders. Contact Cyclect today to discuss your facilities management requirements!